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customer retention strategies

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Customer Retention: 5 surprisingly effective ways to retain your customers

Customer Retention: 5 surprisingly effective ways to retain your customers

I know—this is different from my usual topics. This post is the result of a very interesting panel discussion I attended recently about customer retention. Also, I have an MBA and work with businesses. For any business, customer retention is one of the stepping stones to success. During my corporate career, one of the most difficult things in a highly competitive business environment was finding ways to keep our customers while growing our customer base. We were constantly working on…

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