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Customer Retention: 5 surprisingly effective ways to retain your customers

Customer Retention: 5 surprisingly effective ways to retain your customers

I know—this is different from my usual topics. This post is the result of a very interesting panel discussion I attended recently about customer retention. Also, I have an MBA and work with businesses. For any business, customer retention is one of the stepping stones to success. During my corporate career, one of the most difficult things in a highly competitive business environment was finding ways to keep our customers while growing our customer base. We were constantly working on…

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Are you a good friend
Relationships Wednesday Wisdom

Are you a good friend?

A good friend is someone we all want–someone who’ll have our back always. We’re often told to keep away from those who drag us down. But that isn’t always easy, especially when we share so much with them. Is…

My Mother My Self. A letter to my mom
Relationships Reflections

My Mother, My Self

Dear Mi, And another year has whizzed by. I find it hard to believe that it is now nine years, Mi. Of course, you are in our hearts, encouraging us with your wisdom and humor, but it does not…