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Vidya Sury, Collecting Smiles

The Gratitude Visit Exercise To Increase Well-being

We are always looking for ways to increase our happiness. In his excellent book Flourish: A visionary new understanding of happiness and well-being Martin Seligman, Founding Father of Positive Psychology, offers an easy practice called the Gratitude Visit exercise to increase well-being and lower depression. The Gratitude Visit, as a practice,…

Customer Retention: 5 surprisingly effective ways to retain your customers

I know—this is different from my usual topics. This post is the result of a very interesting panel discussion I attended recently about customer retention. Also, I have an MBA and work with businesses. For any business, customer retention is one of the stepping stones to success. During my corporate career,…