I know—this is different from my usual topics. This post is the result of a very interesting panel discussion I attended recently about customer retention. Also, I have an MBA and work with businesses. For any business, customer retention is one of the stepping stones to success. During my corporate career,…
Vidya Sury, Collecting Smiles
It’s the joy of giving week, Daan Utsav, India’s festival of giving, celebrated every year from October 2-8. In keeping with the theme, I thought I’d share a sweet story attributed to actor Katharine Hepburn shared with me by my classmate. Here’s how the story goes. When Katharine was a teenager,…
September was flawsome yet awesome–a nice mixed month with fulfilling work in progress, connections with wonderful people, travel – some stress and the usual. Besides work, I spent quite a bit of time offline hanging out with my friends, walking around our local market, enjoying conversations and much-needed sunshine! Because sometimes…